The worst of them all

If i could give the team a negative score i would. This is by far the worst business with the worst solutions ever. In January i cancelled one of the 2 fibres i have with vuma and 1st of March i was charged for the account i cancelled. I enquired and i was suppose to receive a refund and to date that has not been done, i then resorted to a credit into my account for the active R489 service that i currently have. meaning 1st of May i was suppose to pay R89 and not the full amount due to the active credit in my account. I was still charged the full R489. I reversed and and enquired with the team, instead of debiting the R89 as per my account, I'm charged an extra R50 on the 489 and my service has been stop, its been 3 months and no solution whatsoever. This service provider is **** if you ask me.