SD
Sane D

1 reviews | Active since Jan 2025

23 Jan 2025, 12:29

The worst customer s...

The worst customer service ever…I have been sent from Pillar to Post…on a simple request!!! They scheduled an appointment to do an installation…yesterday at 13:30 and no one came..no communication…no rescheduling …just nothing!!! I have called their call centre and whatsapped their whatsapp number…they keep on saying the assigned technician Prince Mkhonto will call me…I have received no response yet!!!!! Grossly disappointing

0
Replies (1)
Vumatel
Vumatel's reply23 Jan 2025, 13:42
Official
Good day Sane 

Please advise if the installation team has arrived at the premise to assist as the installation is progress on our end.

Kind Regards
The Vuma Team