NH
Nqobani H

1 reviews | Active since Apr 2017

11 Apr 2017, 16:29

The Waiting Game With Vuma

<p>I'm disappointed in the lack of service shown by Vumatel's team in Bryanston. I app**** for a connection in Bryanston, in a complex that already has fibre and, although a team came and installed a CPE device, I am unable to get service. According to themI need to be configured from the office and the person in charge of this is one Zahir Kaylor who has been unreachable on both mobile and from the office. If this is the lack of service they represent then I believe it's right that the public knows and seeks them at their own discretion.</p>

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Replies (3)
Vumatel
Vumatel's reply11 Apr 2017, 22:31
Official

Good Nqobani

Apologies for the inconvenience caused.

Kindly note that we have escalated your issue to the Installation Manager and we will be in contact with you.

Should you require any further assistance, please email us at ***.

Once again, apologies for any inconvenience caused.

Kind regards,

The VUMA Team

Vumatel
Vumatel's reply18 Apr 2017, 09:17
Official

Good Thomas

Apologies for the inconvenience caused.

Kindly note that we have escalated your issue to the Installation Manager and we will be in contact with you.

Should you require any further assistance, please email us at ***.

Once again, apologies for any inconvenience caused.

Kind regards,

The VUMA Team

Vumatel
Vumatel's reply18 Apr 2017, 09:20
Official

Good day Thomas

Apologies for the inconvenience caused.

Kindly note that we have escalated your issue to the Installation Manager and we will be in contact with you.

Should you require any further assistance, please email us at ***.

Once again, apologies for any inconvenience caused.

Kind regards,

The VUMA Team