rM
ryan M
1 reviews | Active since May 2019
06 Sept 2022, 16:15
The not so fast or reliable fibre provider Vumatel
Why is it that when you pay the promotional fee on the 28th of August 2022 upon sign up you get a call to confirm if your dwelling is a main house or not but by the 6th of September 2022 almost 7 days later no installation no calls no arrangements have been made. Andrew Van Eyck 2 Knobwood cresc Eastridge Mitchells Plain Cape Town ***. Is this the kind of service one can except?
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
06 Sept 2022, 17:46Good day Ryan
Thank you for getting in touch.
Installation is scheduled for Mon 12 Sep 2022, the installers will get in touch when they are on their way.
We apologize for the lack of communication.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for getting in touch.
Installation is scheduled for Mon 12 Sep 2022, the installers will get in touch when they are on their way.
We apologize for the lack of communication.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Vumatel's reply06 Sept 2022, 17:46
Official
Good day Ryan
Thank you for getting in touch.
Installation is scheduled for Mon 12 Sep 2022, the installers will get in touch when they are on their way.
We apologize for the lack of communication.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
Thank you for getting in touch.
Installation is scheduled for Mon 12 Sep 2022, the installers will get in touch when they are on their way.
We apologize for the lack of communication.
Should you require further assistance, do not hesitate to contact us.
Kind Regards
The Vuma Team
rM
ryan M's updateReviewer Update
10 Sept 2022, 09:59Please cancel this order and process the refund.
rM
ryan M's update10 Sept 2022, 09:59
Reviewer Update
Please cancel this order and process the refund.