The joy of being on Vumatel Fibre within the Rothdene Meyerton area

I live in the Rothdene, Meyerton area. I have constant issues with the fibre connection I pay top dollar for, and the issues go on, and on, and on, and on...

Coincidently it is at its worst when the weekend approaches. From 18h00 at night, I keep getting packet loss and network instability issues that cannot happen on a healthy fibre network.

I was on Vumatel fibre in Roodepoort for 2 years with NO issues. But this experience had made me rethink it. Living in this area, I will not recommend Vumatel fibre to anyone. Unless you enjoy paying for a service and not getting the benefit of having "World class internet"...

I have reported multiple times, to no avail that this issue be resolved all the way back to its core, and it seems like Vumatel cannot achieve this, yet they increase the price of the product that makes people want to pull their hair out more.

Fix the network in this area. Whether it is caused by the people that built the network not knowing how to build a reliable network, or due to issues at the Sedibeng Point of Presence, this has to be resolved.

Unless of course you dont mind this review. Then leave it as is and watch the mission and vision slowly disappear from Meyerton.

I trust this post will raise flags within Vumatel and that someone will take this issue seriously...

Tracing route to dns.google [8.8.8.8] over a maximum of 30 hops:

1 4 ms 5 ms 6 ms ***.vox.co.za [41.193.119.243] 2 * * * Request timed out. 3 * 9 ms 11 ms 41-193-119-42.vox.co.za [41.193.119.42] 4 10 ms 9 ms 9 ms 41.193.2.205 5 9 ms 10 ms 9 ms 172.253.65.163 6 7 ms 8 ms 10 ms 192.178.86.207 7 10 ms 5 ms 12 ms dns.google [8.8.8.8]

Trace complete.

Ping statistics for 8.8.8.8: Packets: Sent = 36, Received = 32, Lost = 4 (11% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 29ms, Average = 11ms