TB
Tasneem B
1 reviews | Active since May 2014
27 Jun 2023, 13:32
The downfall of our country
About to lose my job and spent almost R1000 on prepaid data waiting almost 3 weeks to get fiber installed at my new home. No contact no offer of compensation just a stuff you, wait inline until our lunch month is done. Dismal.
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
28 Jun 2023, 09:20Good day
Thank you for taking our call earlier today. Please note that we have escalated your installation request to our installations team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your installation request to our installations team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply28 Jun 2023, 09:20
Official
Good day
Thank you for taking our call earlier today. Please note that we have escalated your installation request to our installations team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your installation request to our installations team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
TB
Tasneem B's updateReviewer Update
30 Jun 2023, 09:56A robotic apology 3 days ago and no further update or assistance. Vuma you have cost me and my husband a fortune and our jobs.
TB
Tasneem B's update30 Jun 2023, 09:56
Reviewer Update
A robotic apology 3 days ago and no further update or assistance. Vuma you have cost me and my husband a fortune and our jobs.
Vumatel's replyOfficial
03 Jul 2023, 11:06Good day
Trust that you are well.
"Please see below-provided feedback from the installations team.
Please note the Plumstead POP is still on hold for installations due to capacity issues, unfortunately, there are no ports available for new installations.
Trust that you are well.
"Please see below-provided feedback from the installations team.
Please note the Plumstead POP is still on hold for installations due to capacity issues, unfortunately, there are no ports available for new installations.
There is no ETA on when the upgrade will be completed."
N:B The POP (Point of Presence) is the heart of a network, the place where connections come together.
Kind Regard
The Vuma Team
N:B The POP (Point of Presence) is the heart of a network, the place where connections come together.
Kind Regard
The Vuma Team
Vumatel's reply03 Jul 2023, 11:06
Official
Good day
Trust that you are well.
"Please see below-provided feedback from the installations team.
Please note the Plumstead POP is still on hold for installations due to capacity issues, unfortunately, there are no ports available for new installations.
Trust that you are well.
"Please see below-provided feedback from the installations team.
Please note the Plumstead POP is still on hold for installations due to capacity issues, unfortunately, there are no ports available for new installations.
There is no ETA on when the upgrade will be completed."
N:B The POP (Point of Presence) is the heart of a network, the place where connections come together.
Kind Regard
The Vuma Team
N:B The POP (Point of Presence) is the heart of a network, the place where connections come together.
Kind Regard
The Vuma Team