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Roxanne
1 reviews | Active since Sept 2023
02 May 2024, 14:59
The absolute worst!
I have been waiting to get my wifi set up. Got an installation date (26 April) and they didn't show up at all and have made no attempts at contacting me since. Contacted Mweb too and they said they escalated it to their moving department. Nothing since. I really do wonder how ther service can be so astonishingly bad.
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
02 May 2024, 16:25Good day Roxanne
Thank you for taking our call we have escalated your query to our support team.
Regards
The Vuma Team
Thank you for taking our call we have escalated your query to our support team.
Regards
The Vuma Team
Vumatel's reply02 May 2024, 16:25
Official
Good day Roxanne
Thank you for taking our call we have escalated your query to our support team.
Regards
The Vuma Team
Thank you for taking our call we have escalated your query to our support team.
Regards
The Vuma Team
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Roxanne's updateReviewer Update
06 May 2024, 15:40Thank you for the call, but yet again nothing has been done since the "escalation"
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Roxanne's update06 May 2024, 15:40
Reviewer Update
Thank you for the call, but yet again nothing has been done since the "escalation"