RM
Robyn M

1 reviews | Active since May 2021

12 Jun 2021, 11:40

Thanks for nothing Vumatel & Home-connect

So in order for my fibre installation query to be sorted, they need a VR number or something like that. This "reference" number was not given to me and this is the ****py service I had to deal with, with Home-connect and now Vumatel is taking their own time. Looks like I am going to have to wait 2 months for my fibre installation.

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Replies (1)
Vumatel
Vumatel's reply12 Jun 2021, 12:53
Official
Hi Robyn

Thank you for reaching out to us.

The requested order number will allow us to trace your order and provide accurate information. Your ISP is able to provide the number or alternatively, you may email us your address to ***, we will use it to check.

Kind regards, 

The Vuma team