Terrible terrible service

Vumatel I am extremely disappointment and frustrated with the service I have received over the past 7 days. Despite making over 3000 calls to your call centre, my fibre connection issue remains unresolved.

The consistent rudeness, unprofessionalism, and lack of assistance from your agents have been unacceptable. It is alarming that none of them have been able to identify or resolve the issue, despite my repeated efforts to seek help.

Your company's mission statement, "We truly look forward to helping build a connected nation - it all starts with accessible fibre," rings hollow in light of my experience. The numerous negative reviews from customers suggest a systemic problem that needs to be addressed.

Mr. Dietlof Mare , I urge you to take immediate action to rectify the glaring shortcomings in your customer service. It is imperative that you take concrete steps to improve the service and ensure that customers receive the support they deserve.