Terrible Service - They dont even know what is happening in their own business

I app**** for fiber 4 weeks ago - followed up via email after 3 weeks of not receiving any feedback regarding installation with no response (not even an automated one??) Eventually phoned, waited what seemed like forever, and the feedback I get that Fiber is not active in my complex ...this after they have installed fiber at my neighbours unit??

Worst service and response rate...

Still no fiber and still no ETA as to when installation will happen.

AFRIHOST a word of warning - choose your partners carefully