JJ
Jesters J

1 reviews | Active since Dec 2018

16 Jan 2019, 13:38

Terrible service, no service at all

We booked an appointment for a team to come out and fix what they didn't complete. We scheduled it for 14th after so much problems and effort as said above. They called in the 13th to say they can't come. We complained, they said to send a team. What do you know, the wrong team was sent. This is ridiculous, I would understand if this was fixed the first two times. Not the 100th time.

Previous complaint: https://www.hellopeter.com/vumatel/reviews/awful-unending-installation- **********

0
Replies (1)
Vumatel
Vumatel's reply16 Jan 2019, 15:36
Official
Good day

Please accept our sincere apologise for the service you have received. Kindly note that we escalated your query to our support team for further assistance.

Regards
The Vuma Team