SS
Sandisiwe S
1 reviews | Active since Apr 2023
30 Jan 2024, 13:24
Terrible service- no call backs
I logged a ticket for a new installation, I have not recieved a call back. It's been two weeks now. I work from home and need Fibre connection. The service is so terrible because I keep getting different people that will call me back. No one has called Me SSL***3
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Replies (2)SS
Sandisiwe S's updateReviewer Update
01 Feb 2024, 07:10Hi team
What is the turn around time for this? As mentioned I work from home and I need to account at work.
This is terrible because no one follows up with me unless I complain. I need you to advice turn times and assign a person to update frequently
What is the turn around time for this? As mentioned I work from home and I need to account at work.
This is terrible because no one follows up with me unless I complain. I need you to advice turn times and assign a person to update frequently
SS
Sandisiwe S's update01 Feb 2024, 07:10
Reviewer Update
Hi team
What is the turn around time for this? As mentioned I work from home and I need to account at work.
This is terrible because no one follows up with me unless I complain. I need you to advice turn times and assign a person to update frequently
What is the turn around time for this? As mentioned I work from home and I need to account at work.
This is terrible because no one follows up with me unless I complain. I need you to advice turn times and assign a person to update frequently
Vumatel's replyOfficial
01 Feb 2024, 09:00Thank you for your response.
We unfortunately do not have a turnaround time to share at the moment.
Kind regards
The Vuma Team
We unfortunately do not have a turnaround time to share at the moment.
Kind regards
The Vuma Team
Vumatel's reply01 Feb 2024, 09:00
Official
Thank you for your response.
We unfortunately do not have a turnaround time to share at the moment.
Kind regards
The Vuma Team
We unfortunately do not have a turnaround time to share at the moment.
Kind regards
The Vuma Team