Terrible service from Vumatel

To anyone considering getting Vumatel Fibre into your complex may I suggest looking elsewhere. 4 Months after receiving confirmation that fibre is available in my area as well the installation inside the complex being complete I still don't have fibre internet. Only after logging my second complaint with their complaints department I received a call with an apology as they had an administration issue on their and two days later the complex was live. Unfortunately and even though they have clearly dropped the that does not mean that the installation at your premises will get any sort of priority. This is the not the kind of service level anyone should have to receive.