IF
Ila F

1 reviews | Active since Oct 2020

23 Mar 2021, 11:27

Terrible service. Does not value customers

Worst service. 15 days without internet and not one attempt at trying to make this right. Find myself BEGGING for a technician to assist - no luck.

Would rate this in the minus' if I could

0
Replies (2)
IF
Ila F's update24 Mar 2021, 12:24
Reviewer Update
Hi there,

Thank you to Grace who assisted me last night.
We still do not have a connection or any indication of getting this resolved or what is wrong
I am actually desperate at this stage as I am working from home due to covid and have had to spend thousands on data and compromise my business.

PLEASE can somebody take this seriously. I don’t know what else to do now. Last night I spoke with Grace who was great but we tried everything that has been done in the past.

PLEASE Vumatel. I really need assistance. Is this affecting business and livelihood
IF
Ila F's update24 Mar 2021, 15:02
Reviewer Update
Can you advise as to what that means and how it could be fixed? Can it be remote or does a technician have to come here?