MP
Mickyle P

1 reviews | Active since Dec 2023

20 Nov 2024, 16:06

Terrible service

Tried calling webafrica regarding installation which is supposedly done by vumatel, a number was provided to make contact with vumatel yet when you call them you get told that you have to make contact with vumatel over whatsapp.

On whatsapp I don’t know whether I was dealing with a bot or a person but whoever I dealt with is extremely ***********. Here we are spending our hard earned money on a service but its servicing is terrible.

Technician want to send time when they will come around yet they also a no show. Please make contact with your ISP, Telkom is just as terrible.

I guess I will be paying some peoples salaries there for being no good to me with a router and no ***n internet.

Thank you for ***n nothing.

0
Replies (1)
Vumatel
Vumatel's reply21 Nov 2024, 07:34
Official
God day Mickyle 

Please not that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

Ki9nd Regards
The Vuma Team