Terrible service

Im sooo disguised with Vuma service i haven’t had connection since the 31st Jan, logged a ticket and no one came back to me i have to do a follow up one lady said in 24-48hours a technician will be sent out but if theres no need for one to come they will just do it on their side now another consultant just said there is no turn around time like this is really a joke i would never recommend vuma at all