Terrible Service and Terroble Attitude

We have requested our Fibre line to be moved from our previous residence to a new property but have had nothing but bad service. Every time I speak to Tsepo (the salesman for our complex) I get the same response that he will check and call me back in 10mins. This has happened on 3 separate occasions and I still do not have an answer. In our previous call he had the nerve to tell me, in a ****y attitude, that he has done his job and there’s nothing more for him to do. He has not called me back once to update me on the progress of my order and he has refused to give us the contact details of his manager so that I can complain. Do not use vumatel if Tsepo is your salesman. You will wait weeks before anything is done.