1 reviews | Active since Aug 2018
Terrible service and empty promises.
Good day, I have requested an installation with Vumatel at the end of July this year. On the 31st of July it was installed. Every day when I phone either Vumatel or Afrihost in the beginning they told me my line is active and I need to follow steps to activate it myself. They do not come to your premises if you have a problem. Days later I recieved and invoice from Afrihost for my data, I asked them to credit me as I was still not active.Vumatel keeps telling me that they will sort out the line but 21 days later the blue light still flickers and no activation. I have spent hundreds of rands on airtime calling for assistance and hours holding onto the phone. Guess what still nothing and nobdy phones me back.
Good day
Please accept our sincere apologies for the service you have received thus far. Kindly note a Vuma Hero will be in contact with you shortly.
Regards
The Vuma Team
Good day
Please accept our sincere apologies for the service you have received thus far. Kindly note a Vuma Hero will be in contact with you shortly.
Regards
The Vuma Team
