JM
Jonathan M
1 reviews | Active since Sept 2024
17 Sept 2024, 19:15
Terrible Service
Today will be exactly 7 days with my internet down. After countless calls between Vumatel and My ISP I am still without connection. I wouldn't recommend Vumatel or Hypa to anyone.
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
17 Sept 2024, 19:30Good day Jonathan
Please note that the provided ticket has been linked to outage in your area. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly. We apologize for the inconvenience thus far.
Kind Regards
The Vuma Team
Please note that the provided ticket has been linked to outage in your area. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly. We apologize for the inconvenience thus far.
Kind Regards
The Vuma Team
Vumatel's reply17 Sept 2024, 19:30
Official
Good day Jonathan
Please note that the provided ticket has been linked to outage in your area. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly. We apologize for the inconvenience thus far.
Kind Regards
The Vuma Team
Please note that the provided ticket has been linked to outage in your area. Our team is working diligently to repair the outage within the specified timeframe and restore the service promptly. We apologize for the inconvenience thus far.
Kind Regards
The Vuma Team
JM
Jonathan M's updateReviewer Update
17 Sept 2024, 19:35Great, more lies. You guys confirmed that there was no outtage in my area the whole of last week. The outtage started this afternoon. Which I did get notified. My issue is not related to that.
JM
Jonathan M's update17 Sept 2024, 19:35
Reviewer Update
Great, more lies. You guys confirmed that there was no outtage in my area the whole of last week. The outtage started this afternoon. Which I did get notified. My issue is not related to that.
JM
Jonathan M's updateReviewer Update
17 Sept 2024, 20:07My ticket was raised on 13/09/2024. My outtage started on 10/09/2024.
JM
Jonathan M's update17 Sept 2024, 20:07
Reviewer Update
My ticket was raised on 13/09/2024. My outtage started on 10/09/2024.
JM
Jonathan M's updateReviewer Update
19 Sept 2024, 13:34It's ok I've contacted my ISP to cancel your services and request a refund. Hopefully i will get my refund and get another service provider.
JM
Jonathan M's update19 Sept 2024, 13:34
Reviewer Update
It's ok I've contacted my ISP to cancel your services and request a refund. Hopefully i will get my refund and get another service provider.