TERRIBLE SERVICE

Item: Vumatel
Rating: 1
Author: Tshepang M

By far there is absolutely no service provided from Vumatel. We paid for installation last week already and no one has showed up nor communicated with us to alert us of any problems. It is really disgusting to treat a first time customer like this with no accountability at all. I regret even pursing this service provider. No recommendations from my side

Helpful (0)

Replies (3)

Vumatel's replyOfficial

18 Jun 2025, 19:13

Good day Tshepang

Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team

Vumatel's reply18 Jun 2025, 19:13

Official

Good day Tshepang

Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team

Tshepang M's updateReviewer Update

19 Jun 2025, 13:40

I have received an email that explains absolutely nothing. I have provided my number and an alternative number to contact but somehow no one is reaching out. Poor service

Tshepang M's update19 Jun 2025, 13:40

Reviewer Update

I have received an email that explains absolutely nothing. I have provided my number and an alternative number to contact but somehow no one is reaching out. Poor service

Vumatel's replyOfficial

19 Jun 2025, 14:38

Good day Tshepang

Please note that we have requested urgent feedback from the team. We will revert once feedback is received.

Kind Regards
The Vuma Team

Vumatel's reply19 Jun 2025, 14:38

Official

Good day Tshepang

Please note that we have requested urgent feedback from the team. We will revert once feedback is received.

Kind Regards
The Vuma Team