JM
Julian M
1 reviews | Active since Nov 2018
18 Nov 2018, 18:25
Terrible service!
Yesterday the 17th november 2018 my fibre installation was done at 8:30am, a month after ordering it.
The guy that that did the installation told me that it will take +/- 3 hours to configure my Fibre device. Today the 18th november 2018 at 7pm I see that the PON light is still flashing and I am still without internet. I phoned the call centre twice today and I am still waiting for the configuration to be done.
Please get this done ASAP or you can come and collect your hatdware and give my money back.
Here is my latest referance 119866
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
19 Nov 2018, 08:53Good Morning Julian
We trust that you are well.
Thank you very much for the review. We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well.
Thank you very much for the review. We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply19 Nov 2018, 08:53
Official
Good Morning Julian
We trust that you are well.
Thank you very much for the review. We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well.
Thank you very much for the review. We will look into your issue and revert back to you.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's replyOfficial
19 Nov 2018, 09:50Hi Julian
The provisioning has been done. You can now contact your ISP to activate the line on their side.
Regards
The Vuma Team
The provisioning has been done. You can now contact your ISP to activate the line on their side.
Regards
The Vuma Team
Best regards,
Vumatel's reply19 Nov 2018, 09:50
Official
Hi Julian
The provisioning has been done. You can now contact your ISP to activate the line on their side.
Regards
The Vuma Team
The provisioning has been done. You can now contact your ISP to activate the line on their side.
Regards
The Vuma Team
Best regards,