GT
Graham T
1 reviews | Active since Nov 2014
24 Oct 2018, 08:59
Terrible experience
Assisting my Dad who is a pensioner to arrange Fibre via Afrihost. ISP placed order with Vumatel on 12th October. Vumatel called my Dad yesterday to say they will there in 5 minutes, however no one pitched for the entire day. Contacted the call centre who advised that the can see the order, however no date has been set for the installation and they don't know when it will take place. *********** staff and terrible service.
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Vumatel's replyOfficial
24 Oct 2018, 11:21Good day
Please accept our sincere apologies for the service you have received thus far. We will follow up with the installations team and revert.
Regards
The Vuma Team
Best regards,
Vumatel's reply24 Oct 2018, 11:21
Official
Good day
Please accept our sincere apologies for the service you have received thus far. We will follow up with the installations team and revert.
Regards
The Vuma Team
Best regards,