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Shekinah S

1 reviews | Active since Apr 2026

04 May 2026, 15:28

Terrible customer service

The customer service at Vumatel is terrible, when it came to getting the wifi installed they were here quicker than the speed of light, I now have an issue where the router isn't working, mind you it's new, and I made them aware I work from home and it's urgent, but still no one has come through and they don't even answer calls. Just terrible for the price they are charging.

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Shekinah S's update05 May 2026, 13:28
Reviewer Update
Day 2
They advised that the the issue had been logged as urgent and said they would be at the property early to fix, it is already 1:30pm and no one is here yet