Terrible customer service

Your services have dropped drastically 👎 definitely won't even your services. My fibre installation was scheduled for 1 September 2026 at 12:00 PM. However, the technicians only arrived at approximately 15:35 PM, more than three hours after the scheduled appointment time. No apology or explanation despite arriving late the job was unfinished & they left promising to arrive the next day up until today my fibre has not been installed yet I stated very well I work remotely hence the urgent need of fibre😡😡😡