MR
Macayla R
1 reviews | Active since Dec 2013
28 Nov 2019, 12:59
TERRIBLE CONNECTION AND SERVICE
I had fibre installed early this year and ever since then, I have had non stop connection issues. I have been calling Mweb and Vumatel for months trying to get them to fix this issue but to no avail. I have become the middle man between Mweb and Vumatel because nobody wants to take accountability for the problem I am experiencing and they also don't communicate properly with each other either. I have experienced the absolute WORST customer service from both parties!! I pay so much money every month only to have constant connection failure. I am apalled at the lack of assistance that I have received regarding this issue.
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Replies (1)Vumatel's replyOfficial
29 Nov 2019, 19:34Good Evening Macayla
We trust that you are well
Kindly email us on *** I order for us to assist you.
Kind Regards
The Vuma Team
We trust that you are well
Kindly email us on *** I order for us to assist you.
Kind Regards
The Vuma Team
Vumatel's reply29 Nov 2019, 19:34
Official
Good Evening Macayla
We trust that you are well
Kindly email us on *** I order for us to assist you.
Kind Regards
The Vuma Team
We trust that you are well
Kindly email us on *** I order for us to assist you.
Kind Regards
The Vuma Team
