Telkom / Vumatel poor Customer Service

Vumatel / Telkom install Fibre at our home in October 2018, on 1st December they deactivated my account by accident been phoning each and every day from 1st December spending up t 2hours per day on the phone with their call centre to re acctivated the service. Spoken to 2X Managers already Mr Pillay and Mr Naidoo, promising me the problem will be resolved, It has been 58X day's and still no fibre activation. Do not use Vumatel or Telkom, their service is disgusting, and I'm sick and tired of hearing that my query will be escalated to the right person. nothing gets done and nobody seems to actually care.