Technical support

I have spoken to vumatel several times to send a technician to see to my Fibre line as i cannot browse the net My service provider lodged a fault with them :Your Vumatel fault ref.nr-MWB***5 I spoke to Lerato who **** to me advising that my service provider was updating lease and i should be able to browse on the 2022 June the 9th Up till now i have no internet.

This is very disturbing to speak to agents who lie to customers.