Supersonic and Vumatel...TERRIBLE Service, how do these guys operate??

I'm really upset, firstly paying for 100mbps upload and download internet speed with Supersonic and getting 18 to .06mbps. I logged a call with Supersonic and tested the speed with them. I saw that right next to the router I get 100mbps but 4meters in any direction from the router the speed drops to 16mbps or lower. After numerous calls to Supersonic, yesterday afternoon they said it's Vumatel's fault and they logged a call but did not give me a reference number. An hour after that call, my internet just wouldn't work at all. I called Vumatel this morning and after being cut off 3 times, the Customer Service Agent, Danny said the problem is a "lease" between Vumatel and Supersonic that has expired!!! She logged a call with a technician but this can take up to another 48hours to correct on their side. I asked her if they will call me to let me know if I'm back on, she said:" No, your internet will just be on again" WE URGENTLY NEED INTERNET AND THIS IS UNACCEPTABLE THAT I HAVE TO SIT WITHOUT INTERNET AND WAIT ANOTHER 48 HOURS FOR A PROBLEM WITH A "LEASE" THAT HAS NOTHING TO DO WITH ME, AND IM STILL PAYING FOR THESE DAYS SITTING WITHOUT INTERNET !!! We are 3 people dependant on internet for work and what happens after 48 hours...another call from me to Vumatel and another case to be logged??? NO MAN!!!!