SS
Sudesh S
1 reviews | Active since Jun 2024
15 Jun 2024, 00:26
Sudesh
I have asked them to do an upgrade on my fibre package which the agent from Webafrica confirmed was done then i have lost my internet connections called up vumatel and didnt get anywhere im using the fibre for my business had no internet the whole day and had to send my staff home.poor services stil have no internet connections lost a day off work and costed me lots off money for the down time for the rest off the day im very unhappy with the way the agents who took my calls didnt help me get my problem resolved .
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Sudesh S's updateReviewer Update
17 Jun 2024, 22:31Day 3 stil no internet connection .when i messaged webafrica blames vumatel .they keep telling lies that vumatel is sorting out my internet connection isues but nothing is done up til now its very frustrating and stressful becaus my staff cant work without internet on the computer .vumatel poor services and ****s to keep emailing me that the connection issues will be sorted but they do nothing.😐😑
SS
Sudesh S's update17 Jun 2024, 22:31
Reviewer Update
Day 3 stil no internet connection .when i messaged webafrica blames vumatel .they keep telling lies that vumatel is sorting out my internet connection isues but nothing is done up til now its very frustrating and stressful becaus my staff cant work without internet on the computer .vumatel poor services and ****s to keep emailing me that the connection issues will be sorted but they do nothing.😐😑
Vumatel's replyOfficial
19 Jun 2024, 11:07Good morning Sudesh
Thank you for taking our call earlier today. Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Vumatel's reply19 Jun 2024, 11:07
Official
Good morning Sudesh
Thank you for taking our call earlier today. Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team
Thank you for taking our call earlier today. Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received as per the phone call.
Kind Regards
The Vuma Team