Subscribing nightmare

Looks like this company does not want new clients, it has been n bad experience , Vumatel is the owner of the fibre in my neighberhood,signing up with the service provider was fast efficient and impressive but now the whole deal is going pear shaped , waiting since November 2017 for the instalation to be completed by Vumatel despite variuos emails , phone calls etc. still nothing . Vumatel is the worst when it comes to client service, I have never experienced something like this,battling to become a client of a major corporate has never been so difficult, but you are stuck and forced to accept this only because they are the owner of the fibre network .Reading the countless bad reviews , wel I regret the day I signed up, should have came here first.