TM
Tebogo M
1 reviews | Active since Dec 2019
22 Aug 2022, 14:45
Streaming issues
For some time ive been experiencing issues streaming content on multiple devices at the same time, online gaming also been impossible. All is okay when one streaming device is connected, when i connect another device to stream content from other platforms or do online gaming the apps fail to load. Today Webafrica ISP informed me they are aware of the issue and Vumatel is working on fixing it. Apparently the issue is with the IPv6, i dont know what that is but i will be happy if this issue is resolved. This frustrating
Helpful (0)
Replies (6)0
Replies (6)
Vumatel's replyOfficial
23 Aug 2022, 09:49Good day Tebogo
Thank you for getting in touch.
We are sorry to hear about the connectivity issue you are experiencing. Please ask WebAfrica for a Vumatel ticket number so we can investigate further.
We await your response.
Regards
The Vumatel Team
Thank you for getting in touch.
We are sorry to hear about the connectivity issue you are experiencing. Please ask WebAfrica for a Vumatel ticket number so we can investigate further.
We await your response.
Regards
The Vumatel Team
Best regards,
Vumatel's reply23 Aug 2022, 09:49
Official
Good day Tebogo
Thank you for getting in touch.
We are sorry to hear about the connectivity issue you are experiencing. Please ask WebAfrica for a Vumatel ticket number so we can investigate further.
We await your response.
Regards
The Vumatel Team
Thank you for getting in touch.
We are sorry to hear about the connectivity issue you are experiencing. Please ask WebAfrica for a Vumatel ticket number so we can investigate further.
We await your response.
Regards
The Vumatel Team
Best regards,
TM
Tebogo M's updateReviewer Update
23 Aug 2022, 09:57Hi,
Ticket number provided by Webafrica is ***. Fault number 74341.
I notice that some of my mobile apps do not work properly or not work at all when im connected to wifi. I think Youtube is the only app that doesnt show issues although its slow to connect. With mobile data i experience no issues.
Ticket number provided by Webafrica is ***. Fault number 74341.
I notice that some of my mobile apps do not work properly or not work at all when im connected to wifi. I think Youtube is the only app that doesnt show issues although its slow to connect. With mobile data i experience no issues.
TM
Tebogo M's update23 Aug 2022, 09:57
Reviewer Update
Hi,
Ticket number provided by Webafrica is ***. Fault number 74341.
I notice that some of my mobile apps do not work properly or not work at all when im connected to wifi. I think Youtube is the only app that doesnt show issues although its slow to connect. With mobile data i experience no issues.
Ticket number provided by Webafrica is ***. Fault number 74341.
I notice that some of my mobile apps do not work properly or not work at all when im connected to wifi. I think Youtube is the only app that doesnt show issues although its slow to connect. With mobile data i experience no issues.
TM
Tebogo M's updateReviewer Update
26 Aug 2022, 07:55Hi,
My connectivity issue is still not resolved. This is very frustrating as i cant use the mobile apps that i frequently use for streaming and live gaming.
My connectivity issue is still not resolved. This is very frustrating as i cant use the mobile apps that i frequently use for streaming and live gaming.
TM
Tebogo M's update26 Aug 2022, 07:55
Reviewer Update
Hi,
My connectivity issue is still not resolved. This is very frustrating as i cant use the mobile apps that i frequently use for streaming and live gaming.
My connectivity issue is still not resolved. This is very frustrating as i cant use the mobile apps that i frequently use for streaming and live gaming.
Vumatel's replyOfficial
30 Aug 2022, 08:33Good day
Thank you for getting in touch.
We have been awaiting your ticket number from the ISP. Please contact the ISP and ask for Vumatel ticket number.
We await your response.
Kind Regards
The Vumatel Team
Thank you for getting in touch.
We have been awaiting your ticket number from the ISP. Please contact the ISP and ask for Vumatel ticket number.
We await your response.
Kind Regards
The Vumatel Team
Best regards,
Vumatel's reply30 Aug 2022, 08:33
Official
Good day
Thank you for getting in touch.
We have been awaiting your ticket number from the ISP. Please contact the ISP and ask for Vumatel ticket number.
We await your response.
Kind Regards
The Vumatel Team
Thank you for getting in touch.
We have been awaiting your ticket number from the ISP. Please contact the ISP and ask for Vumatel ticket number.
We await your response.
Kind Regards
The Vumatel Team
Best regards,
TM
Tebogo M's updateReviewer Update
30 Aug 2022, 11:04Hi,
ticket number is ***
ticket number is ***
TM
Tebogo M's update30 Aug 2022, 11:04
Reviewer Update
Hi,
ticket number is ***
ticket number is ***
TM
Tebogo M's updateReviewer Update
30 Aug 2022, 11:04Ticket #***
TM
Tebogo M's update30 Aug 2022, 11:04
Reviewer Update
Ticket #***