CS
Chrysis S

1 reviews | Active since Apr 2009

30 Jun 2017, 16:33

Still waiting to be connected

<p>My vumatel fibre was installed over 5 days ago. I have since phoned in twice that despite the installation, the FX light is not on and I cannot access fibre. I was promised that they phone me back with an answer and sort it out but nothing has been done.</p>

0
Replies (1)
Vumatel
Vumatel's reply03 Jul 2017, 16:05
Official

Good day Chrysis
We sincerely apologise for this.
Kindly note that we have escalated this to our Installations Manager for further assistance and will be in contact with you shortly.
Should you require any further assistance, please email us at ***.
Once again, apologies for this.


Kind regards,
The VUMA Team