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Sifiso N
1 reviews | Active since Sept 2023
15 Sept 2023, 09:54
Still waiting for my fault to be resolved
I am so disappointed by the level of service I've received from Vumatel. My ISP logged a fault on the 10th of September however nothing has happened as yet and my connection is still down. No communication from the technicians or anyone from the comapny.My ISP keeps saying they've escalated to Vuma.I really like this service however I'm really disappointed by the level of service ☹️Please help
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Replies (2)
Vumatel's replyOfficial
15 Sept 2023, 13:13Good day Sifiso
We trust that you are well
We are truly sorry to hear about your experience. Kindly log a ticket with your ISP and provide it to us. The Vumatel ticket will start with ISP-
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. Kindly log a ticket with your ISP and provide it to us. The Vumatel ticket will start with ISP-
Kind Regards
The Vuma Team
Vumatel's reply15 Sept 2023, 13:13
Official
Good day Sifiso
We trust that you are well
We are truly sorry to hear about your experience. Kindly log a ticket with your ISP and provide it to us. The Vumatel ticket will start with ISP-
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. Kindly log a ticket with your ISP and provide it to us. The Vumatel ticket will start with ISP-
Kind Regards
The Vuma Team
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Sifiso N's updateReviewer Update
15 Sept 2023, 15:10Hi this is my ticket number as per your request ***
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Sifiso N's update15 Sept 2023, 15:10
Reviewer Update
Hi this is my ticket number as per your request ***