RK
Rhodes K

1 reviews | Active since Jan 2018

19 Jan 2018, 17:13

Still waiting and no response. Pathetic!

There is an active line in the house we have moved into. It's been tested on site by Brightlink and still there is no activation on my Vumatel account. Cool Ideas have chased you several times. I have even been on the call with them chasing you as I was getting frustrated with them.

Still nothing. This is pathetic. The line is active. Update your records for goodness sakes! I want my router so I can get online and you are the bottleneck!!

0
Replies (1)
Vumatel
Vumatel's reply19 Jan 2018, 17:21
Official

Good day

We apologise for any inconvenience caused and understand your frustration. Kindly email us your address & contact details to *** so that we can assist you in getting this rectified.

Regards

The Vuma Team