Still waiting

My area went live with Arial Fibre on the 26 February. I placed my order via Afrihost. Received my router the same day. That was great. Lead time was 5 weeks. 3 months later still no Fibre after serveral calls to Vumatel and promises of call backs no peep about the install date or when I can expect my Fibre.

I did receive several calls asking how my experience has been with Vumatel. However after explaining I have not been setup yeah the consultant would advise this is being passed to the install team and I would be contacted. This does never happen.

A lady did contact me today to ask a few questions. I explain my current situation and she advise due to my location and that I live in a complex the entire complex need to be installed. We have 6 simplex units. I spoke to the trustees who have not been contact to do this.

I want to say that at this moment I feeling telling you to take there Fibre and put it were the son does not shine.

I work for a MSP and if I gave my clients this kind of service I found have lost the client and my work.

I spoke to one of my friends were I use to live 6 months back 1.6 km from my current location also a complex and there Fibre is installed and Active.

I expect a response on this message with more bulldust, get you act together and get my service installed and activated please. If you can't just tell me.