MvdW
Mike van der Walt
1 reviews | Active since Apr 2018
03 Apr 2018, 11:01
STILL NO SERVICE - 6 DAYS
I only give 1 star BECAUSE YOU CAN'T GO ANY LOWER. Following on my rant earlier to which Vumatel rep**** once but does not read further comments I have now been waiting 6 days for any resolution. All the call centre robots can tell you is that a technician has been assigned. No other feed back on the issue is available. Requesting them to call back as I have spent in excess of R100 WAITING while they check the 'progress' does not happen. How do you get this company to respond? Must I find a number for the CEO Neil Schoeman?
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Replies (2)MvdW
Mike van der Walt's updateReviewer Update
03 Apr 2018, 18:32NO I don't but I have no option as I cannot escalate to management in their ivory towers
MvdW
Mike van der Walt's update03 Apr 2018, 18:32
Reviewer Update
NO I don't but I have no option as I cannot escalate to management in their ivory towers
MvdW
Mike van der Walt's updateReviewer Update
04 Apr 2018, 11:28HOW LONG DOES IT TAKE TO GET AN UPDATE. MORE PROMISES - NO ACTION.
MvdW
Mike van der Walt's update04 Apr 2018, 11:28
Reviewer Update
HOW LONG DOES IT TAKE TO GET AN UPDATE. MORE PROMISES - NO ACTION.