1 reviews | Active since May 2018
STILL NO RESPONSE FROM VUMATEL AFTER SEVERAL PHONE CALLS!
I have phoned VUMATEL several times already and no response!! How do you run your business with terrible service like this????!!
I have no words to express my dissatisfaction with VUMATEL. This is the second time i've lodged a complaint in a space of a month. I am utterly disgusted with their service. I have no Fiber once again. No one has gotten back to me and its past 48 hours.This is dismal and unsatisfying customer service. I had phoned VUMATEL earlier and i did tell them if i do not get feedback within an hour , I will report them. They had given me the "don't care attitude"!!! I am loosing money and security because of their bad service! Contact me immediately!
Good day, Ruby,
Thanks for taking our call earlier, again our sincere apologies for the service, we will escalate the issue to our maintenance team and they will make contact to assist further.
Kind regards,
The VUMA Team
Good day, Ruby,
Thanks for taking our call earlier, again our sincere apologies for the service, we will escalate the issue to our maintenance team and they will make contact to assist further.
Kind regards,
The VUMA Team
