1 reviews | Active since Nov 2010
STILL no resolution after being promised that I'm on the TOP OF THE LIST LAST WEEK!
STILL no resolution after being promised that I'm on the TOP OF THE LIST LAST WEEK! It's not my jib to phone after them,wasting my time,money and voice!
Being WRONGFULLY billed for installation fees, which was NOT the deal brokered with our complex is STILL not on!
My neighbor (A TRUSTEE who spoke to Vumatel before in regards to me being wrongfully billed due to the deal brokered) JUST had his line installed and guess what...NO installation fee,after AGAIN confirming the deal with the VUMATEL installation guys!
I reiterate AGAIN: I NEED IT SORTED OUT - don't make bull**** promises and not follow through.......
BAD SERVICE BAD AFTER SERVICE BAD ACCOUNTING They do juuuusttt enough to keep you happy for a day and then walk away going ' GREAT! Maybe he'll forget!' I have handed the body corporate and the trustees in charge of the deal we have with Vumatel the number/s of the last people I spoke with so that they have it on record and one might be placing a very irate call if it's not sorted, YET AGAIN... Our AGM is coming up and Vumatel's unwillingness to sort it out and be transparent in their dealings will be brought up by myself and at least 4 other people, excluding two trustees. WE WERE TOLD NO INSTALLATION FEES - THUS WE GOT FIBER - COMING IN AFTERWARDS WITH THOUSANDS IN FEES IS JUST BAD BUSINESS.........
