1 reviews | Active since May 2017

23 May 2017, 10:21

Still no order

<p>I have been phoneing fro 3 weeks and everyday I phoned in for my order number I was told there is no information of my order or myself so I do the whole signup process again, you do not get how important it is to get my fiber up and running I work from home and my vdsl is down and now I am on 3G to work. guys this is not how I would like to start with you guys.</p> <p>Lourens Groenewald</p> <p> ********** 678</p> <p>5 Papillion place Noordhang Northriding</p> <p> </p>

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Replies (1)
Vumatel
Vumatel's reply23 May 2017, 11:55
Official

Good day Lourens

We sincerely apologise for any inconvenience caused and understand your frustration.
Kindly note that we have escalated your issue to the correct department and we will be in contact with you shortly.


Should you require any further assistance, kindly email us at *** .
Once again, apologies for the inconvenience caused.

Kind Regards,
The VUMA Team