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Rageshni A

1 reviews | Active since Sept 2023

06 May 2024, 13:02

Still No Activation since 30 April - Mweb is does not take our calls. We hold on for hours & are eventually cut off. No calls are returned

Still No Activation since 30 April - Mweb is does not take our calls. We hold on for hours & are eventually cut off. No calls are returned

0
Replies (6)
Vumatel
Vumatel's reply06 May 2024, 13:39
Official
Good day Rageshni

Please note that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team
RA
Rageshni A's update06 May 2024, 15:16
Reviewer Update
I am getting this response since the 30 April, Nobody comes back to us. All they say is your issue has been escalated.
RA
Rageshni A's update07 May 2024, 09:29
Reviewer Update
Still No Activation since 30 April - Mweb is does not take our calls. We hold on for hours & are eventually cut off. No calls are returned
Vumatel
Vumatel's reply07 May 2024, 10:49
Official
Good day Rageshni

Please note that we have reqested feedback from the installations team. We will revert once feedback is recived. We apologize for the delay in response.

Kind Regards
The Vuma Team
RA
Rageshni A's update08 May 2024, 13:52
Reviewer Update
HOW DO YOURL EVEN HAVE THE INCORRECT SERIAL NUMBER WHEN THE TECHNICIAN WAS HERE TWICE
RA
Rageshni A's update08 May 2024, 13:55
Reviewer Update
I AM SO DISGUSTED THAT WE ARE LINE 1 & YOU WENT AND ACTIVATED LINE 2 AFTER MAKING 202 CALLS TO YOU WITH THE CORRECT SERIAL NUMBER WHICH YOU SHOULD HAVE. WHAT IS GOING ON WITH YOURL