*****sters

So I have two accounts under webafrica. I made payment to the wrong address and requested that the fibre should not be installed . I contacted webafrica informed them. I requested for a refund but they are giving me the run around, every time I contact them they have a different story. They said that vumatel are the ones in charge of the refunds. I have been waiting for my refund since the 27th of February 2024. This is totally unacceptable and disappointing. No one is willing to take accountability