Stay away from Vumatel

In 2019 the complex I live in changed the fibre provider from SADV to Vumatel. Since 2019 I have had unstable, unreliable internet where the line CONSTANTLY disconnects and reconnects every 20 minutes, every day, every week. I work from home so I completely rely on my internet for an income. I have ALL the logs and communication with my ISP (Cool Ideas) to prove this since 2019 including the MTR tests and Traceroute tests which I have run for them time and time again for full days at a time showing the constant drops. As soon as I move out of this complex/estate I will FINALLY be able to move away from Vumatel and I cannot stress enough to anyone and everyone, if you can help it, to never ever use Vumatel. Not to mention that even-though I have had such a terrible internet line with them I have recently received communication that the monthly payments are getting an increase. I am already paying full price for half a service and now I will be paying even more for less. I won't even talk about the profits Vuma registered in 2020/2021 but yet they want more.