1 reviews | Active since Nov 2022
Stay away from Vumatel
So it has been 3 weeks now (and counting) that VUMATEL has been down in our area, of course zero communication as to the reason why. After numerous attempts to contact them, which they clearly do not want as there is no number listed ANYWHERE, I managed to get an update from Cell C which is our ISP carried on the VUMATEL line. As can be expected they also have no idea when service will be restored as they only can work with what incomplete and lacking information VUMATEL relays to them. This poor service and communication seems to be a testament of VUMATEL's work ethic. Currently I cannot run my business from my residence like I should be able to, I am STILL paying for a service that I am not receiving and not to mention the additional cost in data charges I have to incur as result on VUMATEL's in ability to deliver the service they are being paid for.
This is ridiculous, the worst service from the most *********** company ever to exist in South Africa....and that says a lot.
How you remain in business is an absolute miracle in itself, propped up empty shell using customer's money while your service is non-existent.
Not one message from VUMATEL to indicate progress or lack thereof.
Not one call or email.
What is happening with this situation?!?!?!?!
Long story short if your equipment is not working, it should be ripped out of the ground!
This is ridiculous, the worst service from the most *********** company ever to exist in South Africa....and that says a lot.
How you remain in business is an absolute miracle in itself, propped up empty shell using customer's money while your service is non-existent.
Not one message from VUMATEL to indicate progress or lack thereof.
Not one call or email.
What is happening with this situation?!?!?!?!
Long story short if your equipment is not working, it should be ripped out of the ground!