WM
Werner M
1 reviews | Active since Nov 2016
18 Nov 2025, 17:23
*********** staff
Fibre has been down for a week due to faulty installation from vumatel, Tech came out I was advised if I install conduit he would run the new fibre line (So you as a client must do there work for them ) anyways did the installation called the tech he said he would send someone now the day is over the tech ignores my calls the office logged a ticket no response received would not recommend them
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Replies (2)WM
Werner M's updateReviewer Update
19 Nov 2025, 18:32I had to run conduit at my expense since the first installers were to lazy do the installation the right way, After I did the new install no feedback ignores my calls emails no reply. I Have sent in a cancelation email to supersonic they rep**** their office will get back to me within 5 days meanwhile internet is still down.
Receiving my 5G uncapped from vodacom tomorrow since Supersonic / Vuma can't be bothered to sort out their problems
Receiving my 5G uncapped from vodacom tomorrow since Supersonic / Vuma can't be bothered to sort out their problems
WM
Werner M's update19 Nov 2025, 18:32
Reviewer Update
I had to run conduit at my expense since the first installers were to lazy do the installation the right way, After I did the new install no feedback ignores my calls emails no reply. I Have sent in a cancelation email to supersonic they rep**** their office will get back to me within 5 days meanwhile internet is still down.
Receiving my 5G uncapped from vodacom tomorrow since Supersonic / Vuma can't be bothered to sort out their problems
Receiving my 5G uncapped from vodacom tomorrow since Supersonic / Vuma can't be bothered to sort out their problems
Vumatel's replyOfficial
20 Nov 2025, 12:57We are truly sorry for the experience you have had with the team.
Vumatel's reply20 Nov 2025, 12:57
Official
We are truly sorry for the experience you have had with the team.