Sorry kids, no fibre for Xmas

After already one month delay and upon enquiring several times Vuma started our Fibre installation and installed the box inside the house 2 weeks ago. Sadly the line is still not activated as it requires another Vuma technician to come out to the house. After several calls the holiday rush got to Vuma and they couldnt keep up with the activations. While everyone in Schoongezicht Durbanville are connected and enjoying their new fibre installation, why was our house not done? Vuma says Cell C delayed our application and nobody logged the request for the avtivation tech to complete the work. The Vuma activation tech will only be back on the 3rd. Cell C says they've been trying to get the line activated but can't until Vuma completed the installation and both blue and orange light is on. Sorry kids, no fibre for Xams looks like we will have to wait until 2018!!