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Ashley A
1 reviews | Active since Mar 2013
13 Mar 2021, 12:20
Solutions promised but more problems are found.
Vumatel does not care. In todays day and age as many more are working from home they don't care about the customer and keep on apologising but keep on giving a different solution that amounts to me wasting my time, airtime, patience and further issues with mine and my Wifes work.
Still no Fibre after doing a relocation since 17 February. Keep on emailing, calling but having more dead ends. Well done Vumatel you have proven that you cannot resolve a simple matter. Fibre installed in 14 days and right now we almost a month later from that promise. Thanks for causing crazy inconveniences, problems, work issues, frustrations to name a few things.
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Ashley A's updateReviewer Update
07 Apr 2021, 09:04Amazing that such a massive organisation has not responded to emails and constantly have to call to follow up but no the call centre is no longer active. Still waiting for my installation now with a different service provider.
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Ashley A's update07 Apr 2021, 09:04
Reviewer Update
Amazing that such a massive organisation has not responded to emails and constantly have to call to follow up but no the call centre is no longer active. Still waiting for my installation now with a different service provider.