TM
Thobile M

1 reviews | Active since May 2022

11 Dec 2023, 12:13

So messy

It's been 2 months that vuma hasn't debited my account and just cut my wifi. Getting to speak to someone who can help me is missions, reporting on whatsapp is not going through, going to home connect and trying to login has been a mess because it never loads. They are not helpful at all. How do I pay and get reconnected. I mean how hard can debiting an account be.

0
Replies (1)
Vumatel
Vumatel's reply12 Dec 2023, 09:50
Official
Good morning Thobile 

We trust that you are well 

We tried to contact you a few minutes ago and could not get through to you. We have sent your details to the Sales agent to contact you to assist. 

Kind Regards 
The Vuma Team 

Best regards,