1 reviews | Active since Sept 2011
Six month on and still waiting on Vumatel...
<p>In December 2016, Vumatel infrastructure works in Berario, Randburg, were left incomplete over the holiday period - about 6 to 8 weeks in total.</p> <p>In that time, my vehicle suffered wheel damage due to the trench across Canyon Avenue being left open and unfinished. I initiated claim discussions with Vumatel on 11th January 2017.</p> <p>My claim was an insignificant amount for such a company - R3,090. After almost 7 months of unending communications and frustration I am still awaiting settlement.</p> <p>I am one of the first Vumatel customers in this area - so this lack of customer appreciation and professionalism is simply poor show. Shame on them!</p> <p> </p>
Good day Graham
We sincerely apologise for this and any inconvenience caused. Please note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.
Should you require any further assistance please email us at ***.
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team
Good day Graham
We sincerely apologise for this and any inconvenience caused. Please note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.
Should you require any further assistance please email us at ***.
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team
Good morning,
as yet, I have not been contacted nor reimbursed. It seems your "urgent attendance" notice received the same level of attention as my requests I've the past 8 months.
please sort this out now.
Good morning,
as yet, I have not been contacted nor reimbursed. It seems your "urgent attendance" notice received the same level of attention as my requests I've the past 8 months.
please sort this out now.