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Nonhlanhla R

1 reviews | Active since Sept 2020

22 Feb 2025, 18:49

Sick and Tired of Vumatel

I have been disconnected for two weeks now and I have been reporting the same issue several times with no resolution. The worst thing is that I have been told a technician would be sent out and that has not happened, when I inquired about that I was told the technician called and couldn't reach me however I never received any call. Following up on that matter, I was told I was called on my old number which doesn't work, a number which was never verified with me. Last week I received an email that the issue has been resolved and it still wasn't resolved. This very today, I received another email saying the issue has been resolved and it's still not working and flashing a red light. I am sick and tired of Vumatel and their incompetency, can someone get back to me to resolve this issue as in yesterday because this is tucker up service. The ****ed up part is that I keep paying for this service and I notified Vumatel that I work from home which has now cost me money on data every day in order for me to do my job on a daily basis.

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