SHODDY WORKMANSHIP - SHODDY EXCUSES - DO NOT USE VUMA

It's been two weeks of phoning in to Vuma to sort out the mess their tech guys created at my new rental property. Two weeks of listening to crickets calling me to advise when their shoddy workmanship will be redone. Every time I have to phone in. They do not phone me. Then today I call in to find out what's happening with the URGENT QUALITY COMPLAINT OF THE INSTALLATION as per my phone call dated 15.05.2023 - only to hear excuses about how this was done and that had been done. Nothing about the router being upside down in the middle of my dining room wall with black wires running up to it. Nothing about how my UPS has to sit on a chair in order to be connected to the router. Nothing about the replacement of the wall tile that they broke when they did their installation. Nothing about their BS excuse of how the "router is installed there for maximum effect". What maximum effect? It's in the furthest corner of the house. The neighbours will have better access to it than the bedrooms!!!! What about putting a router high up in the middle of a wall with black cabling is right???

Please Vuma, give me your wisdom that you have trained your technicians with.